Frequently Asked Questions
Everything you need to know about your Lingerie Living experience.
How do I find my perfect fit?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for comfort, or you can contact our fit specialists for personalized advice.
What is your return policy for intimate apparel?
Due to hygiene reasons, we only accept returns on items that are unworn, unwashed, and have all original tags and hygiene liners intact. Returns must be initiated within 30 days of delivery.
How should I care for my delicate lingerie?
To preserve the life of your lace and silk pieces, we recommend hand washing in cold water with a gentle detergent. Always air dry and avoid using a tumble dryer.
Is your packaging discreet?
Yes, all Lingerie Living orders are shipped in plain, unmarked outer packaging to ensure your privacy. The sender name will appear as 'LL Logistics'.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.